Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email, company name)
• Order and fulfillment data
• Payment and billing information
• Communications and correspondence
• Usage data and analytics

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing and fulfilling orders
• Managing your account and providing customer support
• Sending transactional communications and service updates
• Analyzing usage patterns to improve our platform
• Protecting against fraud and unauthorized access

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With fulfillment partners to process and deliver orders
• With service providers who assist in our operations
• To comply with legal obligations or protect our rights
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@kinimatic.com.